Pay via the link you receive in the app. If you don't know why the payment failed, you can email us at finance@vloto.nl; we'll then sort it out together. Always make sure a valid payment method is marked as “default” in your account. You can change your payment method at any time in the app. Go to ‘Account’, tap ‘Payment methods’ and choose ‘Add new card’ to add a new payment method.
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