- If the car is still driveable, regardless of whether it is a single-vehicle accident or an accident involving another party. Then fill in a damage report form. You can download this via the help section for accidents within the app. Then email it to schade@vloto.nl.
- Is the car not driveable? Call the appropriate partner of the relevant insurer. You'll find their phone number on the car insurance document.
Can't work it out? Click on “I have a question about (the car of) a booking” in the help section in the Vloto app or call us (+312 94 30 00 03).
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